At Baby Jerry, we are committed to creating unique, made-to-order garments for each customer while minimizing excess inventory and reducing wastage. As a result, we have a strict no-return and no-refund policy in place.
We understand that ordering the correct size and style for your child is essential. To ensure the best fit, we recommend referring to our size chart and providing accurate measurements when placing an order. If you have any concerns or questions regarding sizing, please reach out to our customer support team before making your purchase. We are here to assist you and ensure a satisfactory shopping experience.
In the unlikely event that you receive a defective or incorrect item, please contact our customer support within 2 days of receiving your order. We will work with you to resolve the issue promptly and we will replace the product if need be. Please note that any claims for manufacturing defects must be supported by appropriate documentation or photographs.
We appreciate your understanding and cooperation regarding our no-return policy. We are dedicated to delivering high-quality, personalized garments for your child and aim to exceed your expectations with every order. If you have any further questions or require assistance, please do not hesitate to contact us.
Who pays for the delivery charges for returning of products?
*When you’re returning an item that was damaged/ defective or due to an error on the seller’s part, you will be compensated for return courier charges. You will be paid flat Rs. 100 voucher which can be used to buy any of the Baby Jerry products for the next 3 months. Please pack well when you are returning the product so that it reaches the seller in good condition.
*Shipping charges are not refundable for international orders
*We do not offer a reverse pick-up service for international orders where the address is outside of India. In case you want to return or exchange a product, please send it to the following address:
Baby Jerry, 173/4 Marla, Model Town,
Near Krishan Mandir, Gurgaon, Harayana 122001